Quality service and maintenance of the offered equipment are always in the center of attention of the company Infomed. Therefore, along with high-quality products, we provide service solutions adapted to your needs, which save you time and money. We strive to facilitate your work with the equipment we purchase, and as your service partner we want to free you from all non-medical activities in the most efficient way possible.

If you have a technical problem, we offer a visit from our service engineers on site. Separately, we have an open telephone line for Service, where you can state your need for consultation with our service specialist. For any technical questions, you can contact us directly by phone, email or online via the contact form on our website. Our service specialists will contact you as soon as possible.

Our advantages:

  • Modern service base
  • Maintaining continuous availability of original spare parts
  • The only authorized service center for OLYMPUS medical equipment on the territory of Bulgaria
  • Service specialists certified after completing specialized courses at the
  • European headquarters of the manufacturer OLYMPUS
  • Repairs in the service bases of the manufacturer OLYMPUS in Europe with a guarantee of fully restored production parameters of the repaired products
  • Possibility of providing turnover devices in case of concluded contracts for out-of-warranty service, with a view to continuing diagnostics in the health facility for the duration of the repair

What we offer:

  • Service with coverage of the entire territory of the country
  • Warranty and post-warranty service with original spare parts for the devices delivered by us
  • Transport and installation of medical equipment at the place of operation
  • Commissioning of new equipment
  • On-site training for proper operation and operation of the supplied equipment
  • Consultations on the process of cleaning and disinfection of endoscopes
  • Installing and updating software (update/upgrade)
  • Settings of new and already commissioned devices
  • Diagnosis and prevention
  • Subscription service
  • Design of integrated operating rooms

Focus on the process of cleaning, disinfection and sterilization of medical devices

The safety of patients, medical personnel and third parties who come into contact with medical devices and instruments is of paramount importance. The aspiration is to establish cleaning, disinfection and sterilization procedures that meet all standards and requirements and become part of the daily work of medical teams. The goal is to reduce contamination to the point of unavoidable risk.

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